Purpose of Collecting Mobile Numbers
Alps Controls collects mobile phone numbers solely for legitimate business purposes, including:
Order updates
Shipping notifications
Technical support
Account-related questions
Training, scheduling, and operational communication
Responses to inquiries initiated by the customer
We do not use mobile phone numbers for unsolicited marketing.
No Sale or Sharing for Marketing
Alps Controls does not sell, rent, or share mobile phone numbers with third parties for marketing or advertising purposes.
Mobile numbers are only used for communication directly related to your business with Alps Controls, internal operational purposes, or communication delivery through trusted service providers (such as Dialpad).
Consent to Receive Messages
By providing your mobile number to Alps Controls — whether by texting one of our business numbers, requesting text updates, providing it to a representative, entering it into a future webform, or otherwise initiating communication — you consent to receive SMS/MMS messages related to your request or business relationship.
Message frequency varies. Message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by replying STOP. Reply HELP for assistance.
Opting out does not prevent us from contacting you via other methods for business needs.
Data Retention
We may retain mobile numbers and text message content as needed to maintain business records, support customer service, or meet legal/contractual requirements.
Security
We use reasonable technical and organizational measures to protect mobile numbers and SMS/MMS content from unauthorized access, disclosure, or misuse.
Webform Links (Future Use)
If a future Alps Controls webform collects mobile phone numbers, that form will clearly disclose usage, link to this policy, and request user consent.
