little known fact:I've been taking guitar lessons for about 22 years now and I still can't play Stairway to Heaven.
At first, I figured that creating a wholesale channel for purchasing controls products would help my contracting business. But as alpscontrols.com has grown into my sole business focus, it's become much more. Every day, we try to perfect the supply chain for the controls industry through the use of state-of-the-art purchasing and accounting tools, and the very best in customer-focused service. That's exciting for me personally because I've been able to create a work environment where everyone is challenged and motivated to give our customers the very best experience in buying building controls products online.
little known fact:I graduated from the University of Notre Dame with four years of electrical engineering, a PE license and a passion for horseshoes.
- Vice President & Director of eBusiness Systems
Every day presents a new opportunity to help our clients find the right products in the most convenient and efficient way possible. Our team is constantly working on new innovations to improve our clients' purchasing experience - and we're leading the HVAC industry and revolutionizing the way products are purchased. Many of these ideas come from our users, and it is very rewarding to be able to deliver on those requests.
little known fact:I have three cats, one dog, a horse, and a chinchilla. I have been told if I get another animal I have to get rid of the oldest one!
- Customer Service/Returns
Nothing gives me more satisfaction than being able to help a customer, in every way, from start to finish. Our job here is to work with our customers and give them the ability to find the products they need on our website and guide them through the ordering process - and encourage them to come back again and again!
little known fact:I have been playing guitar for 18 years, and have owned over 100 guitars.
- Customer Service
Our support and sales teams work very closely together to ensure that our customers get the highest quality service possible – and I enjoy partnering with our customers to help them order their parts more efficiently and cost-effectively.
little known fact:I raise money for different charities through various activities such as running marathons while seeking sponsorships, recycling aluminum and hosting charity nights at a restaurant where I bartend one night a week.
- Customer Service Supervisor
At alpscontrols.com, I'm developing new technical knowledge on a daily basis. I have also developed wonderful working and personal relationships with co-workers, countless customers and nearly all of our vendors and manufacturers.
little known fact:Live music and the great outdoors are two highly revered passions of mine. I’ve jumped out of a plane one time in my life and have every intention of doing so again!
John "J.J." Maloney
- Customer Service
I really believe that building relationships is the foundation of every great business, and my work with our customer service and sales teams creates new and better collaborations, and closely aligns the goals of alpscontrols.com with those of our customers.
little known fact:I am a published photographer and I have also worked on four major motion pictures and over 15 television productions.
- Technology Director & Technical Support
I had the opportunity to work for an Automated Logic dealer for 13 years prior to starting at alpscontrols.com. That experience has given me an understanding of our industry and the products that our customers need from a truly real-world standpoint.
little known fact:I was once the youngest employee at alpscontrols.com, shipping panel relays out of my parents’ garage at age 13.
- Product Manager
Valves | Dampers | Actuators
Having a wide choice of valves, dampers, and actuators can make buying the optimum device time consuming. I make it faster and easier for our customers to select and purchase the exact product they need.
little known fact:I have a metal plate in my face.
- Customer Service
The harder we work, the easier we're able to make the lives of our customers and suppliers. My approach to service is to solve problems for our customers and ensure that they have all the information they need to make their jobs easier every day.
little known fact:Even though I am a health freak, I love potato chips - and anything orange-flavored!
- Customer Service
In customer service, we’re the first and last people you’ll talk to if you need help purchasing parts online. Connecting with people is so important, so I’m passionate about applying a customer-first, one-on-one support mentality to everything I do.
little known fact:I was in the Army reserves for 8 years, with a 15-month tour in Iraq.
- Customer Service
I thrive on juggling lots of tasks at once, and helping others find what they need and be more productive. In the HVAC business, customer service is a top priority, and the great relationships that alpscontrols.com has formed with our customers and suppliers allow us to provide support on our products unlike anywhere else.
little known fact:I'm certified as a rescue scuba diver.
- Customer Service
I'm always thinking about what else I can do — how can I go above and beyond for our customers. And when I can find a solution that helps not just them, but also our suppliers and us, then everybody wins.
little known fact:Playing bruising games of Frisbee with my brother taught me how to become a pretty excellent Frisbee player!
At alpscontrols.com, we are encouraged and empowered to go the extra mile for our customers at every opportunity. With my experience in both banking and retail, I can appreciate the value of timely and accurate invoicing, credit card processing and other financial transactions - not just from our standpoint, but from that of our customers as well. I like to think that a strong understanding of our customers' needs, combined with a personal touch, helps me ensure effective communications for our business partners. And I just love working with numbers!
little known fact:I once got to use a full-sized bulldozer to take out a tree on a property that was being cleared - and I can't wait to drive one again!
I love my job because I get to work alongside both our customers and manufacturers to reconcile what they're buying and selling. To me, each transaction is an opportunity to create "a perfect invoice" where I'm able to meet the needs of everyone involved. My ultimate goal is to ensure that our customers can achieve their accounting requirements knowing that our processes are fast, flexible and focused on helping them get their job done.
little known fact:My first job was playing the part of "Kenny Kangaroo" at Kennywood Park - and I did it for three summers!
- Credit & Collections
Our customers are the greatest! And while probably no one much likes the part of the transaction where you have to pay an invoice, I enjoy the challenge of working closely with our customers to find solutions to their specific circumstances. I'll do whatever I can to meet their needs and resolve their account issues in ways that are mutually beneficial.
little known fact:I'm short! I'm about 5' 3", but because I love high-heeled shoes so much — and I probably have over 50 pairs — I always seem taller than I am.
- Accounting Manager
I am in the unique position of being able to help our customers become our customers for the first time when they set up their accounts. I've learned a lot about our business in my years at alpscontrols.com, and what has been most important to my job has been learning how to listen, use patience, and to work through any customer accounting issues that arise. I like to be able to tell our customers that I'll do whatever it takes to fix a problem myself — or to go find out the answer elsewhere if necessary.
little known fact:I have a bunch of scars on my arm — the result of my competitive nature having grown up as a twin!
- Accounting Clerk
Accounting is really about bringing order and organization to the processes that are critical to our customers, suppliers, and even my team members — which is great for me, because I do well in an environment where a lot of different people are depending on me!
little known fact:I love bike riding, logging a little over 2,000 miles every year riding the GAP trail for both pleasure and exercise.
With more than 25 years of accounting experience, I'm helping to create new, enterprise-wide procedures and efficiencies so that data can flow more easily for our customers, suppliers, and also our employees.
little known fact:I coach my children's soccer, baseball, softball, basketball and football teams as well as play on multiple softball teams myself!
- Key Account Manager
At alpscontrols.com I get to use the most up-to-date systems to provide our customers with the industry's most technologically advanced products. I can communicate and build relationships with a variety of people from around the country. alpscontrols.com has become more than a job to me — the people are like family.
little known fact:I've toured the country playing the French horn professionally.
- Sales Analyst
alpscontrols.com has the great advantage of providing very collaborative support on a huge selection of products — so every day, I get to seek out the compatibilities between our customers’ needs, their unique applications, and the innovative parts designed by our suppliers.
little known fact:I'm a big Bob Dylan fan — and I know how to juggle!
- Inside Sales
Our customers' projects are important, and it's our mission to help them find the very best product solutions for those projects. Each day I get to meet HVAC contractors all over the country, and share with them not only our industry's very best online marketplace — but also the passion that we bring to helping them get their jobs done.
little known fact:I have an extra vertebrae and 26 ribs
(as opposed to the usual 24)!
- Sales Analyst
I’m driven by the challenge of discovery — because I get to be one of the first people to learn what our customers need, and work with them to uncover new suppliers and solutions from our online marketplace.
little known fact:I have been playing bass guitar in a rock 'n' roll band called "Imposter" for 15 years.
- Key Account Manager
alpscontrols.com is always on the forefront of technology, from customer communication to value-added features on our website. Nimble and responsive, alpscontrols.com offers a unique ability to take suggestions from our customers on how to make our website and our business model better - and we can quickly implement them.
little known fact:I once finished up on a weight machine in a gym and looked up to see that Clint Eastwood was waiting to use it next.
- Director of Marketing
I'm able to use product videos, blog posts, news items - and creativity - to create online content that tells the stories of our products and manufacturers, and helps our website's customers find what they need, simply and quickly.
little known fact:My goal is to visit every one of the 50 United States — I am more than halfway there! I love being outdoors riding motorcycles, fishing, golfing, hiking and snowboarding.
- Inside Sales Supervisor
We've always been in the business of finding the best solutions, so every day I work with my team to identify our customers' specific needs, and then match up those needs with the right suppliers and parts to optimize their success.
little known fact:I spent the better part of 25 years in the automotive aftermarket, selling motor oil and filters, wiper blades, and even air fresheners to the largest retailers across North America.
- Vice President Sales
I thrive on getting out of the office and into the field where I can give personalized attention to our customers across the country, introducing them to the unique solutions and innovations we've brought to their controls purchasing process. Nobody does what we can do, and I'm excited to offer value and efficiency to our website's new users.
little known fact:I climb mountains for fun! There's no better feeling than reaching the top of the world.
- Inside Sales
I'm always looking for new opportunities to help figure out a problem and then fix it! At alpscontrols.com, I'm able to both strengthen and create new relationships with our customers throughout the United States, Latin America, and South America. My goal is to provide support that is informed, responsible — and respectful.
little known fact:I've run 1½ - 2 miles, five days a week without fail — for the past 25 years!
- Key Account Manager, Honeywell
I enjoy working at alpscontrols.com because every day is different! I love meeting and talking with new people and keeping long-term relationships as well. Having also worked for a control contractor, I have a strong understanding of our industry, and a sense of urgency and empathy for my customers. I enjoy being able to offer a high degree of confidence — and a willing pair of helping hands — to help make our customers' lives easier.
little known fact:I was a stay-at-home dad for three years, and liked it!
- Regional Sales Manager
(Latin America & the Caribbean)
Having lived, worked and studied in the USA, Mexico and Spain, these experiences have defined who I am. I enjoy my role as an independent sales representative where I can serve as a link to facilitate understanding and trade across countries and cultures — and that means sharing the value of purchasing HVAC parts on alpscontrols.com with building automation professionals throughout Mexico, Latin America and beyond.
little known fact:I have a considerable espresso habit: seriously major.
- Vice President Vendor Development
Every day, I seek out new ways that our product manufacturers can get their most innovative, best-designed products into our customers’ hands. Our website offers the industry’s most unique portal for OEMs and control contractors to discover each other and efficiently transact business – and I get to be the guy who pulls those relationships together.
little known fact:I owned a mid-sized Internet provider for 10 years.
- eCatalog Data Manager
My main responsibility is to ensure accurate pricing for our customers. I'm also responsible for making sure that we have not just pictures, but also complete documentation for as many products as possible. Additionally, I make our products easier to find by arranging them into product categories and product types as well as creating searchable attributes for each product so that our customers can easily find what they're looking for.